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How can we help?

Tell us what you need and include any relevant event, order, venue, or organization name. Please do not email passwords or full payment-card details.

General and ticket support

Account access, tickets, refunds, event questions, and technical help.

Event setup, payouts, check-in, organizations, and professional hosting.

Claiming or listing a venue, availability, offers, and bookings.

Campaigns, event sponsorships, placements, and delivery reporting.

You may also find an immediate answer in the Help Centre.